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Solve the first problem first
July 27, 2026 | by Lizanne van Eeden
July 27, 2026 I recently delivered a lecture for Moonstone on something I see quite often in financial planning...
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What’s the difference between a Standard Operating Procedure (SOP) and a Process?
July 16, 2026 | by Lizanne van Eeden
July 16, 2026 And where does the RMCP Fit in? After posting my first Reality Checks video on YouTube, titled...
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Your Process Is Not Broken. Your Handover Is.
July 8, 2026 | by Lizanne van Eeden
July 8, 2026 In many financial planning firms, when something goes wrong, the first instinct is often to blame the...
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RCR submissions: Are we answering honestly, or optimistically?
July 7, 2026 | by Lizanne van Eeden
July 7, 2026 The 2026 Risk and Compliance Return is not just another regulatory questionnaire. It may feel like one....
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When Everyone Is Helping, But No One Owns It
July 2, 2026 | by Lizanne van Eeden
July 2, 2026 Helpful teams can still create fragile processes when ownership is unclear. In many financial planning practices, work...
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When money becomes control – and what you can do about it
July 1, 2026 | by Lizanne van Eeden
July 1, 2026 In many households, one person naturally takes the lead when it comes to finances. They manage the accounts,...
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The risk of assumed compliance
June 19, 2026 | by Lizanne van Eeden
June 19, 2026 Assumed compliance is one of the most common risks I encounter when working with businesses. Somewhere along...
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Your process document is not your process.
June 9, 2026 | by Lizanne van Eeden
June 9, 2026 A documented process can look perfectly sensible until you ask one simple question: “Who actually owns this...
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Panic or Prioritise?
June 1, 2026 | by Lizanne van Eeden
June 1, 2026 We are almost halfway through the year, which is usually the point where operations people start doing...
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Informal Decision Making Can Be A Blind Spot For Your Business
May 25, 2026 | by Lizanne van Eeden
May 25, 2026 One of the more interesting things about working with financial planning practices is seeing how businesses make...
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