Latest Articles
Solve the first problem first
July 27, 2026 I recently delivered a lecture for Moonstone on something I see quite often in financial planning...
Read More →
What’s the difference between a Standard Operating Procedure (SOP) and a Process?
July 16, 2026 And where does the RMCP Fit in? After posting my first Reality Checks video on YouTube, titled...
Read More →
Your Process Is Not Broken. Your Handover Is.
July 8, 2026 In many financial planning firms, when something goes wrong, the first instinct is often to blame the...
Read More →
RCR submissions: Are we answering honestly, or optimistically?
July 7, 2026 The 2026 Risk and Compliance Return is not just another regulatory questionnaire. It may feel like one....
Read More →
When Everyone Is Helping, But No One Owns It
July 2, 2026 Helpful teams can still create fragile processes when ownership is unclear. In many financial planning practices, work...
Read More →
When money becomes control – and what you can do about it
July 1, 2026 In many households, one person naturally takes the lead when it comes to finances. They manage the accounts,...
Read More →
The risk of assumed compliance
June 19, 2026 Assumed compliance is one of the most common risks I encounter when working with businesses. Somewhere along...
Read More →
Your process document is not your process.
June 9, 2026 A documented process can look perfectly sensible until you ask one simple question: “Who actually owns this...
Read More →
Panic or Prioritise?
June 1, 2026 We are almost halfway through the year, which is usually the point where operations people start doing...
Read More →
All of the articles
TALK TO US
We will respond within two business days.